Robin Heed

Digital Growth Manager

  • Customer Success
  • Growth Hacking
    • Growth Hacking tools
    • Link Building
    • SEM
    • SEO
  • Marketing
    • CRM-system
    • Email
    • Remarketing
    • Web development
  • Tools
    • AdWords
    • Analytics
    • Tag Manager
  • Whois
  • E-mail
  • LinkedIn
  • Twitter

2020

Why Review Marketing is one of the biggest topics of 2021

April 16, 2021 by Robin Heed

Read time: 2 min 13 seconds.
To gather reviews from your customers can sometimes be a difficult task. Most of the times, the scope of getting “a couple” of reviews to add on a specific comparison website, can become a bigger project.

Filed Under: Customer Success, Product Marketing

How to reduce churn with Customer Journey Mapping

December 13, 2020 by Robin Heed

Mind boost: 4 min 27 seconds.
Customer journey, Customer Experience journey, User mapping – there are alot of names to the same thing. I’d like to refer to it as Customer Journey Mapping.

Filed Under: Analytics, Customer Success, Product Marketing

Times are changing for Product Marketing – here are 3 trends

September 22, 2020 by Robin Heed

Mind boost: 3 min 16 seconds.
It’s easy to look in the mirror and look back in how websites were designed a year or five years ago. But how are product marketing and web design moving into the future and why?

Filed Under: Product Marketing, Web development

Zoom with a webinar boom!

April 7, 2020 by Robin Heed

Mind boost: 4 min 4 seconds.
According to Forbes, the number of downloads from different app stores have increased by 1 270% (!) between February 22 and March 22. Webinars are back baby!

Filed Under: Analytics

This is why Hubspot CRM are leading the race

April 3, 2020 by Robin Heed

Mind boost: 3 min 14 seconds.
Having a hard time of organizing your marketing activities in one place? During all my years working with Marketing/CRM/Sales the hardest part is to get all data into one simple system or software. Here is the story of Hubspot CRM

Filed Under: CRM-system, Customer Success, Email, Growth Hacking tools, Lead Nurturing, Sales

How to install a Child Theme in WordPress

March 15, 2020 by Robin Heed

Install Child Theme

Installation: 6,5 minutes.
This is a walk-through guide in how I installed Genesis Framework as a Parent Theme and Sixteen Nine Pro as a Child Theme.

Filed Under: Growth Hacking tools, Web development

Top 3 trends in Product Marketing for 2020

December 26, 2019 by Robin Heed

Read: 5 minutes.
As this year are going to an end I want take some time to look into the 2020 and give you my thoughts on what are going to be the top three important topics for the next year.

Filed Under: Analytics, Customer Success, Sales

Save time and get more leads with chatbots

October 22, 2019 by Robin Heed

Mind boost: 6 minutes.
Don’t complicate things. Get more qualified leads with chatbots operating outside office hours.

Filed Under: In-app, Lead Nurturing

Show love to your NPS promoters

May 15, 2019 by Robin Heed

love to customer promoters in nps

Mind boost: 4 minutes.
This is our success story in how we do a virtual high five to our most loyal customers – the promoters.

Filed Under: Analytics, Customer Success, Email

Bring value – Use the data and send it to the customers!

March 15, 2019 by Robin Heed

Mind boost: 5 minutes.
Let me tell you a story in how I use our customer data in the purpose of bringing value to the customer.

Filed Under: Analytics, Customer Success, Email, Sales

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